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The major step in processing an emergency incident that involves ensuring the information received is adequate to dispatch units to the correct location is location validation. This step is crucial because it verifies the accuracy of the information gathered from the initial call and confirms that the location provided by the caller is appropriate for dispatching emergency services.
Location validation requires a careful assessment of details such as street names, landmarks, and the nature of the emergency to ensure that resources are sent to the right place without delay. This process helps in minimizing miscommunication and errors, which can lead to serious consequences during emergencies.
While other steps like call receipt involve taking the initial call and gathering information, and dispatch refers to the actual sending of units after decisions are made regarding the response, location validation is specifically focused on confirming the correctness of the location details to ensure effective and timely response.